Cancellation requests are accepted during our normal operating hours. Cancellation requests received outside of operating hours will be handled on the following business day.
Important
・We will begin canceling your reservation at the moment you press the "Submit Cancellation Request" button.
Inquiry Number (Customer ID)
(required)
Examples: AG12345678
Applicant Name
(required)
Enter the name of the primary traveler on the reservation.
(Alphabet)
Name of person canceling
(required)
Enter the name of the person submitting the cancellation request.
(Alphabet)
All Travelers
*If all travelers in either a single-traveler party or a multiple-traveler party will be canceling, enter "All Travelers" (the default). If only a portion of the travelers in a multiple-traveler party will be canceling, enter their names in the following format.
Example (assuming that a portion of the party is canceling):
Tanaka Tarou
Yamada Hanako
Suzuki Jirou
Cancelled Route
(required)
Unselected
全ての申込み分
指定した便
[Travel Route 1]
2024
2025
/
1
2
3
4
5
6
7
8
9
10
11
12
/
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Flight Name:
Example: ANA39
[Travel Route 2]
2024
2025
/
1
2
3
4
5
6
7
8
9
10
11
12
/
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Flight Name:
Example: ANA39
Telephone Number
(required)
*Enter the telephone number on your reservation
(hyphens are unnecessary)
Email Address
(required)
Enter your email address.
Payment Status
(required)
Unselected
No Deposit
Payment already
Additional Information
※ Handling fee, with regard to office procedures fee, it will be non-refundable.
※ Note that the "stock purchase amount" portion of the shareholder perk
discount air ticket is non-refundable in the case of cancellation.
